The cancellation and refund policy timelines for an event management services company can vary depending on the specific terms and conditions of the contract between the company and the client. However, here are some general guidelines that are often used:

Cancellation Policy:

Pre-Event Cancellations:

• If the client cancels the event more than 30 days before the event date, the company may retain a non-refundable deposit.
• If the client cancels the event between 15 and 30 days before the event date, the company may retain a partial refund.
• If the client cancels the event less than 15 days before the event date, the company may retain the full amount of the contract.

Post-Event Cancellations:

• If the client cancels the event after it has already started, the company may not offer any refunds.

Refund Policy:

Pre-Event Refunds:

• If the client is entitled to a refund, the company will typically process the refund within 14 days of the cancellation date.

Post-Event Refunds:

• Refunds for post-event cancellations are generally not offered.
  It’s important to note that these are just general guidelines, and the specific terms of the contract will ultimately determine the cancellation and refund policy for an event management services company. Clients should carefully review the contract before signing it to ensure that they understand the cancellation and refund policies.

Additional factors that may affect the cancellation and refund policy include:

• The size and complexity of the event.
• The amount of money that has already been spent on the event.
• The reason for the cancellation.
• It’s also important to note that some event management companies may offer more flexible cancellation and refund policies, especially for clients who are booking events well in advance.